Privacy Policy

Welcome to Anthony's Coal Fired Pizza. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at anthonyscoalpizzas.rest, place orders online, sign up for our loyalty program, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data with transparency and care.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services immediately.

This policy applies to all users located in the United States. Where you reside in California, additional rights and disclosures under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) apply and are described in the relevant sections below. Our practices are also consistent with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in commerce.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We specialize in coal-fired pizza and Italian-inspired cuisine. For purposes of this Privacy Policy, "we," "us," "our," and "Anthony's Coal Fired Pizza" refer to the business entity operating under that name.

You may contact us using the following details:

2. Information We Collect

We collect various categories of personal information depending on how you interact with us. The types of information we collect are described below.

2.1 Personal Identification Information

When you create an account, place an order, join our loyalty program, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing and delivery address
• Date of birth (for age verification and loyalty program benefits)
• Account username and password (stored in encrypted form)

2.2 Payment and Transaction Information

When you make a purchase through our website or in-store via our digital platforms, we collect information necessary to process your transaction. This may include:

• Credit or debit card details (processed securely through our payment processors; we do not store full card numbers)
• Billing address
• Order history and transaction records
• Gift card or promotional code information

2.3 Usage and Behavioral Data

We automatically collect data about how you interact with our website and digital services, including:

• Pages visited and content viewed
• Time spent on pages and click patterns
• Search queries made on our website
• Links clicked and buttons selected
• Shopping cart activity and abandoned cart data
• Referral source (how you arrived at our website)

2.4 Device and Technical Information

We collect technical information about the device and connection you use to access our services:

• IP address
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Screen resolution and language settings
• Unique device identifiers
• Time zone setting

2.5 Location Data

With your consent, we may collect precise or approximate location information to help you find the nearest Anthony's Coal Fired Pizza location or to facilitate delivery services. You may disable location tracking at any time through your device or browser settings.

2.6 Communications and User-Generated Content

If you contact us via email, our website contact form, or social media, we collect:

• The content of your messages and inquiries
• Feedback, reviews, and ratings you submit
• Survey responses
• Photos or other content you voluntarily share with us

2.7 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. For detailed information about our use of cookies and your opt-out options, please see Section 8 of this Privacy Policy.

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Delivery platform partners (such as third-party food delivery services)
• Social media platforms when you connect your account or log in via social media
• Marketing and advertising partners
• Analytics providers
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and reservations
• Managing your account and loyalty program membership
• Sending order confirmations, receipts, and delivery updates
• Processing payments and refunds
• Facilitating in-store experiences and managing waitlists

3.2 Customer Support and Communications

• Responding to your questions, complaints, and requests
• Sending service-related notifications (e.g., changes to menu, hours, or policies)
• Managing feedback and reviews you submit
• Resolving disputes and troubleshooting issues

3.3 Marketing and Promotions

• Sending promotional emails, newsletters, and special offers (with your consent or where permitted by law)
• Personalizing offers and promotions based on your order history and preferences
• Conducting contests, sweepstakes, or loyalty reward campaigns
• Delivering targeted advertising on our website and third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

3.4 Analytics and Service Improvement

• Analyzing usage patterns to improve our website functionality and user experience
• Understanding customer preferences to refine our menu and services
• Conducting internal research and business analytics
• Testing new features and optimizing website performance

3.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Detecting, preventing, and addressing fraud, security breaches, and other harmful activities
• Enforcing our Terms of Service and other legal agreements
• Responding to lawful requests from government authorities or courts
• Protecting the rights, property, and safety of our business, employees, customers, and the public

3.6 Business Operations

• Managing our internal operations, staffing, and supply chain
• Conducting audits and quality assurance reviews
• Supporting mergers, acquisitions, or other business transactions

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own direct marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party vendors and service providers who assist us in operating our business and delivering services. These parties process your information only on our behalf and under strict confidentiality agreements. They include:

• Payment processors (e.g., for secure credit card transactions)
• Email marketing platforms (for sending promotional communications)
• Website hosting and cloud infrastructure providers
• Analytics and data intelligence providers
• Food delivery and logistics partners
• Customer relationship management (CRM) software providers
• Loyalty program technology providers

4.2 Advertising and Marketing Partners

We may share limited information (such as email addresses in hashed form or device identifiers) with advertising networks and social media platforms to serve you relevant advertisements about our products and services. You may opt out of this type of sharing through the relevant platform's privacy settings.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in the good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our Terms of Service or other contractual rights
• Protect against fraud, security threats, or illegal activity
• Protect the safety of our customers, employees, or the general public

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs, and you will be informed of any changes to this Privacy Policy.

4.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so, such as when you participate in a co-sponsored promotion or choose to share a review publicly.

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: Data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption protocols.
• Secure Payment Processing: Payment card data is processed through PCI DSS-compliant payment processors. We do not store full payment card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions, and is governed by role-based access policies.
• Password Security: User account passwords are stored using industry-standard hashing algorithms and are never stored in plain text.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments of our systems and infrastructure.
• Employee Training: Our team members receive regular training on data privacy and security best practices.
• Incident Response: We maintain a data breach response plan to promptly address any security incidents and notify affected individuals in accordance with applicable law.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States law.

6.1 Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom it has been shared.

6.2 Right to Correction

You have the right to request that we correct any inaccurate personal information we hold about you. You may also update your account information directly through your user profile on our website.

6.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as where we need to retain it to fulfill a legal obligation, complete a transaction, or detect fraud).

6.4 Right to Data Portability

You have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, where technically feasible.

6.5 Right to Opt Out of Sale or Sharing (California Residents)

Under the CCPA and CPRA, California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising purposes. While we do not sell personal information in the traditional sense, we may share certain data with advertising partners. You may exercise your opt-out right by contacting us at [email protected] or using the "Do Not Sell or Share My Personal Information" link on our website.

6.6 Right to Limit Use of Sensitive Personal Information (California Residents)

Under the CPRA, California residents have the right to limit the use and disclosure of sensitive personal information to those uses that are necessary to perform our services. If we collect sensitive personal information (such as precise geolocation), you may request that we limit its use to only what is necessary.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. You will not receive a different quality of service, be denied goods or services, or be charged different prices because you exercised a privacy right, except as permitted by law.

6.8 How to Exercise Your Rights

To submit a privacy rights request, you may:

• Email us at: [email protected]
• Visit our website at: anthonyscoalpizzas.rest

We will acknowledge your request within ten (10) business days and respond substantively within forty-five (45) days, unless we need additional time, in which case we will notify you of the extension. We may need to verify your identity before processing your request to protect your privacy and prevent unauthorized access.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization and may be required to verify their identity and authority.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

When personal information is no longer needed, we securely delete or anonymize it in accordance with our internal data destruction procedures. In some cases, data may be retained in anonymized or aggregated form for analytics purposes even after the standard retention period.

8. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in, place orders, and use our shopping cart. These cannot be disabled without affecting core functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting information such as page views, traffic sources, and time on site (e.g., Google Analytics).
• Functionality Cookies: Allow us to remember your preferences, such as your location or language settings, to provide a more personalized experience.
• Targeting and Advertising Cookies: Used by us and our advertising partners to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling certain cookies may affect the functionality of our website.

You may also opt out of interest-based advertising through industry opt-out tools such as the Network Advertising Initiative (NAI) Opt-Out Tool or the Digital Advertising Alliance (DAA) Opt-Out Tool.

We also honor Global Privacy Control (GPC) signals, which may automatically opt you out of the sale or sharing of your personal information where required by law.

9. Children's Privacy

Anthony's Coal Fired Pizza does not intentionally direct its digital services, loyalty programs, or online marketing to minors. We do not knowingly collect, use, or disclose personal information from children under the age of 18.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. If we become aware that we have collected personal information from a child under 18, we will take prompt steps to delete that information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the online collection of personal information from children under 13. If you believe we may have received any information from or about a child under 13, please contact us immediately.

10. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States and primarily processes data within the United States. Our website is intended for users located in the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

The data protection laws in these countries may differ from those in your country of residence. By using our website and services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

Where required by applicable law, we implement appropriate safeguards for international data transfers, such as contractual provisions that require recipients of personal data to protect it in accordance with applicable privacy laws.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, apps, or services (such as social media platforms, delivery services, or review sites). This Privacy Policy applies only to our own website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any external sites you visit.

When you interact with social media widgets or sharing buttons on our website (e.g., Facebook, Instagram, X/Twitter), those platforms may collect information about your visit. Your interactions with those features are governed by the respective platform's privacy policy.

12. Marketing Communications and Your Choices

If you have provided us with your email address or phone number, we may send you promotional communications about our menu, new locations, special offers, and loyalty program benefits. You can manage your marketing preferences as follows:

• Email Marketing: Click the "Unsubscribe" link at the bottom of any promotional email we send you. Please allow up to ten (10) business days for your request to take effect.
• SMS/Text Messages: Reply STOP to any promotional text message to opt out. Standard message and data rates may apply.
• Direct Contact: Email us at [email protected] to update your communication preferences.

Please note that even if you opt out of marketing communications, we may still send you transactional and service-related messages necessary to fulfill your orders or manage your account.

13. California Privacy Rights — Additional Disclosures

This section applies specifically to residents of California and supplements the information in this Privacy Policy in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

13.1 Categories of Personal Information Collected

In the past twelve (12) months, we have collected the following categories of personal information from California consumers:

• Identifiers (name, email, IP address, account ID)
• Customer records information (billing address, payment information)
• Commercial information (purchase history, preferences)
• Internet or other electronic network activity (browsing history, interactions with our website)
• Geolocation data (approximate or precise location, with consent)
• Inferences drawn from personal information (customer preferences, purchasing behavior)

13.2 Business and Commercial Purposes for Collection

We collect the above categories of personal information for the business and commercial purposes described in Section 3 of this Privacy Policy.

13.3 Right to Opt Out of Sale or Sharing

We do not sell personal information for monetary compensation. However, our sharing of certain personal data with advertising partners may constitute "sharing" under the CPRA. California residents may opt out of such sharing by contacting us at [email protected] or by using the opt-out link on our website.

13.4 How to Submit a California Privacy Request

California residents may submit a verifiable consumer request to exercise their rights under the CCPA/CPRA by contacting us at:

• Email: [email protected]

We will not discriminate against you for exercising your California privacy rights. We will respond to verifiable consumer requests within 45 days as required by law.

14. How to File a Complaint

If you have concerns about how we handle your personal information and feel that we have not adequately addressed them, you have the right to file a complaint with the appropriate authorities.

14.1 Contact Us First

We encourage you to contact us first so we have the opportunity to resolve your concern directly. Please reach out to our privacy team at:

• Email: [email protected]
• Website: anthonyscoalpizzas.rest

14.2 Federal Trade Commission (FTC)

If you believe your consumer privacy rights have been violated in violation of the FTC Act or other federal consumer protection laws, you may file a complaint with the Federal Trade Commission:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14.3 California Residents — California Privacy Protection Agency

California residents who believe their rights under the CCPA or CPRA have been violated may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov

14.4 State Attorneys General

Residents of any U.S. state may also contact their state's Attorney General's office for assistance with privacy-related consumer complaints. Many states have dedicated consumer protection divisions that investigate privacy violations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at anthonyscoalpizzas.rest
• Send an email notification to registered users when significant changes are made
• Display a prominent notice on our website homepage for a reasonable period following the update

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We take your privacy seriously and are committed to addressing your inquiries promptly.

This Privacy Policy was last updated on March 25, 2026. It applies to all users accessing our website and services as of that date.